Work From Home A Success Or Failure ???

  • We conducted an online survey (over a few social media sites); via emails and calls to evaluate if Work From Home (‘WFH’) has been a success or a failure.
  • We surveyed 400+ people in various Geographies of India, Ireland, Switzerland, Poland, the UK & the US, in both service and manufacturing industries.
  • We also had calls with several CXO to get their perspective. The results are as
    enclosed.

The Survey & its results…

Analysis & Conclusion

  • WFH is a “hands-on” success both in the opinion of the CXO and in the Voice of the Mid to Junior Management staff.
  • Yes, the key areas of concern are-
    • Infrastructure ie Technology,
    • Help-desk support and
    • Lack of Workspace availability at Home esp in Mumbai, Pune, and Hyderabad.
    • Excessive calls and
    • Lack of work-life balance
  • It’s interesting to note that majority of people want to go back to the office “only for networking”
  • Surprisingly excessive commute time to the office (1-2 hrs esp in crowded cities like Mumbai, Pune, London, or NYC ) is not a concern.
  • Flexible arrangements (despite lack of work-life balance) and fear of a crowded workspace is a key driver for not going to the office.
  • On a lighter note; ‘office romance’ is an incentive for few to return and ‘not wanting to see my boss’s face’ is a reason not to go!
  • WFH is a “hands-on” success both in the opinion of the CXO and in the voice of the mid to junior management staff.
  • Yes key areas of concern are
    • Infrastructure i.e. technology
    • Help-desk support.
    • Lack of workspace availability at Home esp in Mumbai, Pune, and Hyderabad.
    • Excessive calls.
    • Lack of work-life balance.